Onyx Marketing LLC, a New York limited liability company doing business under the brand name The Bowl Method, is responsible for the personal information described in this Privacy Policy. In privacy-law terminology, we are the business or controller. Our mailing address is 312 W 2nd St #3219, Casper, WY 82601, USA.
This policy applies to bowlmethod.com, our sales and checkout pages, digital-product delivery, member library, The Bowl Club, customer support, and related emails. It does not apply to a third party’s independent handling of information on its own website or service.
1. Information we collect
The information we collect depends on how you interact with us.
Information you provide
- Contact information: name, email address, postal or billing address, and other details you enter in a form or at checkout.
- Order and membership information: products purchased, price, currency, transaction status, subscription status, renewal and cancellation information, and identifiers supplied by our payment processors. Stripe and PayPal process payment credentials; we do not receive or store your complete card number.
- Account and delivery information: member-library account or access details, delivery status, and information needed to provide purchased materials.
- Communications: support requests, refund or cancellation messages, survey responses, and other correspondence.
- Voluntary Submissions: questions, stories, testimonials, photographs, feedback, information about your dog, and other content you choose to send for support or possible inclusion in The Bowl Club mailbag or marketing.
Information collected automatically
- Device and network information: IP address, device type, browser, operating system, language, approximate location inferred from IP address, and similar technical information.
- Website activity: pages viewed, links and buttons selected, referring page, dates and times, session information, purchase-funnel events, and interactions with our emails or advertisements.
- Advertising and attribution information: campaign, referral, and UTM parameters; cookie and advertising identifiers; and information used to measure or deliver advertisements.
Information from other sources
We may receive transaction, attribution, account, or technical information from services that help us operate, including GoHighLevel, Stripe, PayPal, Google Analytics, Meta, our member-library provider, and email or hosting providers.
2. How we use information
We use personal information to:
- process payments and deliver purchases;
- create and administer accounts and The Bowl Club memberships;
- send receipts, delivery messages, renewal notices, service messages, and requested support;
- process refunds, cancellations, privacy requests, and payment disputes;
- send marketing emails where permitted and honor unsubscribe choices;
- operate, secure, troubleshoot, and improve our website, funnels, products, and member experience;
- understand traffic, conversions, and the performance of campaigns;
- show or measure retargeted and interest-based advertising;
- review and, where authorized, publish mailbag questions, testimonials, photographs, or other Submissions;
- detect fraud, abuse, security incidents, and violations of our terms; and
- comply with tax, accounting, consumer-protection, recordkeeping, and other legal obligations.
3. Legal bases for processing
Where a law requires us to identify a legal basis, we rely on one or more of the following:
- Contract: processing necessary to take an order, deliver a product, administer a membership, or respond to a request connected with your purchase.
- Legitimate interests: operating and securing the business, preventing fraud, improving products, providing customer support, and measuring performance, where those interests are not overridden by your rights.
- Consent: for nonessential cookies or similar technologies, certain advertising, marketing, or publication of content where consent is required. You may withdraw consent at any time, without affecting processing that already occurred lawfully.
- Legal obligation: maintaining required records and responding to lawful requests.
5. When we disclose information
We do not rent personal information. We do not sell personal information for money. We may disclose information as follows:
- Vendors and processors: GoHighLevel for pages, forms, customer relationship management, workflows, and email; Stripe and PayPal for payments; Google Analytics for measurement; Meta for advertising and campaign measurement; member-library, hosting, email, security, and technical-service providers.
- Professional advisers: accountants, lawyers, insurers, auditors, and other advisers when reasonably necessary.
- Legal and safety reasons: to comply with law or a valid legal process; enforce agreements; protect customers, the public, or our rights; and detect or respond to fraud, abuse, or security incidents.
- Business transfers: in connection with a financing, merger, acquisition, reorganization, bankruptcy, or sale of some or all business assets, subject to appropriate protections.
- At your direction or with your consent: when you ask us to disclose information or authorize publication of a Submission.
Although we do not sell information for money, disclosure of identifiers and website activity to advertising partners for cross-context behavioral or targeted advertising may be treated as a “sale,” “sharing,” or “targeted advertising” under some privacy laws.
6. Your choices
Marketing email
You may unsubscribe from marketing emails using the unsubscribe link in the message or by contacting us. You may still receive transactional or relationship messages, such as receipts, delivery notices, security messages, renewal information, and responses to your requests.
Targeted advertising
You may ask us to opt you out of disclosure or processing for targeted advertising by emailing [email protected] with the subject “Privacy opt-out request.” Because cookies and advertising identifiers are tied to a browser or device rather than just an email address, also use any privacy choices presented on the website and repeat your choice on each browser or device you use.
Cookies
You may clear or block cookies through your browser and use platform-level advertising controls. When a website consent control is available, you can use it to change your nonessential-cookie choices.
7. Privacy rights
Depending on where you live and subject to legal exceptions, you may have the right to:
- know whether we process your personal information and access or receive a copy of it;
- correct inaccurate personal information;
- delete personal information;
- receive certain information in a portable format;
- restrict or object to certain processing;
- opt out of targeted advertising or the sale or sharing of personal information;
- withdraw consent;
- appeal our response where local law provides an appeal right; and
- not be discriminated against for exercising a privacy right.
To make a request, email [email protected] and describe the right you want to exercise. We may ask for information reasonably necessary to verify your identity and protect your account. An authorized agent may submit a request where permitted by law, but we may require proof of authority and identity verification.
We will respond within the time required by applicable law. If you believe our handling of your information violates applicable law, you may also have the right to complain to the privacy or data-protection authority where you live.
8. Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing permanent or continuing product access where promised, maintaining transaction and tax records, handling refunds or disputes, honoring marketing choices, securing the service, and meeting legal obligations.
Retention periods vary by type of information. For example, transaction records may be kept for accounting and legal periods; marketing contact information may be kept until you unsubscribe or we no longer need it; and support or Submission records may be retained while relevant to the relationship, publication, permissions, or a dispute. We may retain limited information after a deletion request when necessary to document the request, prevent fraud, establish or defend legal claims, or comply with law.
9. International data transfers
We are based in the United States, and many of our service providers process information in the United States and other countries. Those countries may have privacy laws different from the laws where you live. Where required, we rely on contractual protections, recognized transfer mechanisms, consent, or another lawful basis for international transfers.
10. Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. Payment credentials are handled by payment processors rather than stored in our website code. No transmission or storage system is completely secure, so we cannot guarantee absolute security.
Do not send passwords, complete card numbers, or other unnecessary sensitive information by email.
11. Children
Our website, products, and memberships are intended only for adults aged 18 or older. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us so we can investigate and delete it where appropriate.
12. Third-party services
Third-party services linked from or integrated with the website may process information under their own privacy policies. Their independent practices are not controlled by this policy. We encourage you to review the privacy information presented by Stripe, PayPal, Google, Meta, and any other service you choose to use.
13. Changes to this policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations. We will change the “last updated” date when we do. If a change materially affects how we use information already collected, we will provide any additional notice or choice required by law.
14. Contact us
For privacy questions or requests, contact:
Onyx Marketing LLCThe Bowl Method
312 W 2nd St #3219
Casper, WY 82601, USA
Email: [email protected]